Prestige Velvet Timepieces Terms and Conditions
Last Updated: 20/12/2023
Welcome to Prestige Velvet Horology. Before you embark on your journey of acquiring our exquisite timepieces, it is imperative that you diligently peruse and comprehend the intricacies outlined in these Terms and Conditions.
- Payment Methods:
• Prestige Velvet Horology offers multiple methods for the remittance of funds to facilitate your purchase, including but not limited to Cash, PayID, Account Transfer, and Paypal. Your selection of the appropriate payment method should align with your convenience and preference. - Order Confirmation:
• The acquisition of our meticulously crafted timepieces will commence upon the successful receipt of a deposit constituting a minimum of 20% of the total purchase price. Once this initial financial commitment is fulfilled, we shall promptly furnish you with an estimation of the delivery timeframe (generally 7-10 business days), assuring you of our commitment to punctuality and transparency. - Shipping:
• To enhance your shopping experience, Prestige Velvet Horology has diligently considered the matter of shipping costs. You will be delighted to learn that these costs are thoughtfully included within the purchase price. Furthermore, our reach extends globally, ensuring that our horological masterpieces can be transported to every corner of the world. - Warranty and Returns:
• We, at Prestige Velvet Horology, are dedicated to delivering timepieces of the highest quality. In the rare event that you encounter a product with discernible factory defects, we are pleased to extend the promise of replacement, provided that the product is subjected to a meticulous inspection. We emphasize that the product must be returned in its original packaging, preserving all protective stickers and the bezel cover.
• It is crucial to distinguish factory defects from general wear and tear. Unfortunately, the latter is not eligible for replacement. However, we offer an alternative solution in the form of repair services, a service for which the costs, including those associated with shipping, shall be borne by the esteemed buyer.
• In the event that you fail to reply to communication attempts from PVT within a period of three (3) months from the date of the initial contact, you shall forfeit any claims or rights associated with the watch. - Referral Program:
• Distinguished patrons of Prestige Velvet Horology are invited to partake in our esteemed Referral Program. This program extends the generous gesture of a 5% discount on your next acquisition for each successful referral. Moreover, our gratitude knows no bounds, and as an expression of our appreciation, you shall receive a complimentary box, papers, cardholder, card, and insignia for each referral. - First-Time Purchasers:
• As a token of our esteem for your maiden voyage into the world of Prestige Velvet Horology, first-time purchasers are accorded a remarkable 10% discount. This discount is accompanied by the bestowal of a splendid gift, comprising a free box and papers, enhancing the allure of your initial purchase. - Refunds:
• While we are unwavering in our commitment to providing you with the epitome of horological artistry, it is essential to underscore our policy regarding refunds. We, regrettably, are unable to entertain requests for monetary reimbursements. In the event that our product falls short of your exacting standards, we extend the courtesy of utilizing your deposit towards a subsequent purchase, thereby ensuring that your pursuit of horological excellence remains unhindered. - Pricing:
• The pricing of our timepieces is a multifaceted proposition, contingent upon various factors including the make, model, and materials comprising each horological masterpiece. With the remittance of the requisite minimum deposit, you enter into a contractual agreement bound by the terms and conditions herein. - Estimated Delivery Times:
• Prestige Velvet Horology is committed to expeditious service, and we anticipate a typical delivery period of 7-10 business days following the receipt of the necessary deposit. It is essential to note that, on rare occasions, unforeseen delays may emerge due to circumstances beyond our control. - Worldwide Shipping:
• The splendor of Prestige Velvet Horology is not confined by borders or boundaries. Our products are offered for worldwide shipping, ensuring that the connoisseurs of horology across the globe may partake in the grandeur of our creations.
For any inquiries, concerns, or additional information, we invite you to contact our distinguished team of experts, who are readily available to address your every need. - Quotes
- The quotation provided remains valid for a period of five business days from the date of issuance. This timeframe allows for careful consideration and ensures that the quoted terms and conditions remain applicable within this specified duration.